I saw the above word in a great post yesterday by Richard Millington about community in 2024.

Richard notes that audiences prefer separate, distinct platforms for each task, rather than having a single integrated platform. This has – as he notes – killed forums.

Look at this from a LMS and learning design perspective and it’s a similar story; I’m having LOTS of conversations with people discussing how the technology they expected to use, is being worked around in their business. The suggestion seems to be that your colleagues are voting with their feet and going where they think they’ll get the answers they need. If so, your business case for that platform, technology, etc will need to be reviewed because it might not meet all the outcomes you were expecting.

This is where L&D needs to be honest with itself and unbundle its learning content. That means accepting that your barely used resources will remain just that and the role of L&D is to help people find their own way through even more than we have in the past.