Does it have to be like this?
I wrote last month about a presentation we gave to help L& D in changing the learners mindset. It went down well because we were able to tell a story […]
Author Archives: andrewjacobslnd
Features vs Benefits
I wrote earlier in the year about the illness that had wiped me out for months. I’m still unwell and getting fed up now; at my last GP appointment on […]
What’s in the box?
Can you name which film the title of this piece is from? Leave an answer in the comments box. An extra post this week because I loved the story about […]
Learner Portfolio
I had a good day last week with a session I run called employee development centre. The session isn’t your usual workshop or class; the contents of the day are […]
How may I avoid helping you?
I’ve had a couple of experiences this week with telecoms firms and they’ve provided me with interesting examples of service and the use of social media. The first was BT. […]
Lost and Desperate 