Late

As Di McDonald said at Learning Technologies this year: If you deliver something late, people might remember it was late. If you deliver something wrong they’ll definitely remember it was wrong. Of course, you want right and on time; if you only have a choice of one of these, then it’s generally better to be… Read More Late

AAA

I was talking through with someone about compliance the other day. We recognised that it’s nothing more than: Awareness People are alerted that they have to do something. Acquisition People don’t know what they need to do and you need to help them understand it. Application People know what they need to do and use… Read More AAA