Speaking recently with someone who works in learning, they told me they were so far removed from ‘doing’ learning, all they did was manage people and sign off spreadsheets. Seth Godin talks about how shipping creative work isn’t creative. Finding the sweet spot – the flow – where you can do enough of the latter… Read More Doing the thing
If you have rights it confers that you also have responsibilities. For example, if you have the right to explain how people can do their work better, you also have a responsibility to be ethical, fair, honest, etc. Having responsibilities doesn’t necessarily mean you have the same rights. Like trust and respect, they operate on… Read More Rights and responsibilities
I’m rubbish at warming up before I run. I rarely take the time to stretch and prepare for the distance I’m going to do. I know I should but it seems like a chore. The first days back for many people after the Christmas break will feel like we’re required to dive in and get… Read More Warming up
I saw this rather brilliant video and accompanying tweet the other day: How do you square the circle that this video, with urban vibes fits perfectly in one store, but would be completely wrong elsewhere? Culture isn’t what you make it to be, it’s what the people working at your organisation want it to be… Read More Organisational culture
If you ask people what they want when they’re unhappy, they’ll tell you what they don’t want. Expect to hear criticism when people are annoyed and frustrated. If you’re trying to develop new and improved systems, products, or services, make sure to listen properly to what people aren’t interested in, and use those comments to… Read More If you ask