I’ve had a couple of experiences this week with telecoms firms and they’ve provided me with interesting examples of service and the use of social media. The first was BT. I recently moved to them as my internet provider from AOL and have noticed a slow service on Sunday evenings. It’s frustrating as nthey reached… Read More How may I avoid helping you?
How many trainers does it take to change a lightbulb? 3 – one to tell you what to do, one to demonstrate it, one to evaluate it afterwards. What do you call an auditory/visual learner? Anything you like, they’re not kinsthetic so won’t feel it anyway. Why did the trainee cross the road? To avoid… Read More Learning’s a funny thing
I was going through my Evernote inbox over the weekend and realised that I’d clipped a ton of pieces that needed looking at. Luckily I had some time yesterday evening and reckon these are worth a look: 9 Characteristics Of 21st Century Learning Interesting piece by TeachThought that looks at the characteristics from an education… Read More 5 blog posts worth reading
I did something new (to me at least) in L&D this week…I presented a webinar. I’ve watched and participated in webinars for some time but haven’t had the opportunity to present one before. If you’re in L&D I’d suggest it’s something that you should do; I learnt loads from doing it. Most important was making… Read More Writing an Effective CV
Go on then, let’s try and find a space for some of my random ramblings. This is called lostanddesperate as a reflection of the state of some of the learners I meet. Lost – what do they need to know? Desperate – even if they know they can’t find where to source it.
Lost and Desperate 