I was on a face to face course last week. The joining instructions were a pain; I had to cancel and rebook the date and received a paper copy of the invite. A text a few days before reminded me of my attendance but had the wrong date on it, leading to more calls and… Read More Words words words
I was reading Making Decisions by Ed Smith the other week and saw this: A second rule of thumb: if someone says their job is ‘all about communication’ they are bad at decision-making. Interesting jobs are about making better decisions, decisions which then demand effective communication. It should be that way around: the primacy of… Read More Leaders as communicators
If someone completes a time management course, does their timekeeping improve? If it does improve, is it because the training worked, or because they were aware of their timekeeping? If they were mandated to complete the training and their performance improved, is it because the training worked, or they were aware they were being challenged… Read More One, twice a day
I’ve had the opportunity in the last couple of weeks to do what I thought I’d be doing when I set up as an independent consultant, namely delivering ‘stuff’. I’d forgotten the fun of sharing, connecting and seeing people make sense of ideas in their own context. When we do these things well we have… Read More Doing it
I’d like to think the learning profession has a sense of forward momentum. The idea that we are moving forwards and, by extension, moving people forwards as well. It requires a sense of forward thought and being able to describe where we will be in the future AND in a way everyone agrees. If I’m… Read More Moving forwards
Lost and Desperate 