Familiarity
I’ve been shaving my face for the last 35+ years. It’s familiar – the creases change occasionally but I know how hard to press, where the skin is more sensitive, […]
Tag Archives: performance support
Wipe Out
One of the benefits of being part of a wider L&D community is the opportunity to talk through different aspects of our profession with so many different people. I had […]
Persuade me
I wrote a few weeks ago about the manager with the underperforming staff member in a performing team. I suggested looking at 6 principles of influence as suggested by Robert Cialdini. Let’s […]
Lost and Desperate 