I have the most frustrating can opener in the world. It’s a top of the can design that you place over the rim, pull the handles together, and then turn a rotor on top. If I hold it closed with my left hand and turn with my right, it doesn’t work well. Hold it with… Read More Can/can’t open
Go on then internal LnD functions, be a shopkeeper. But if you are, you need to commit to it properly. That means you might need: Digital marketing solutions Loyalty bonuses Mobile marketing Couponing Navigation marketing Smartphone apps Digital signage Point of Sale (POS) marketing Customer feedback solutions Content management Merchandisers Physical displays Banners Shopping bags… Read More Commit to it
You can describe a lump of meat in many ways. Its weight Its colour Its size Its taste Its smell However, it’s still just a lump of meat. I’ve been talking about shopkeeper to engineer for a while now. It feels as if every person and group I speak to needs it described in a… Read More Meat
I saw this tweet yesterday: https://twitter.com/s_mmmdv/status/1096668794276196352 If managing that environment is your organisation, there’s a business performance issue happening right there. If your business came to you and asked you to train compliance into people, what would you do? This is the fundamental shift from shopkeeper to engineer; as long as you’re delivering learning material… Read More Crash test learning
I saw a tweet by Nick Ribeiro the other day which prompted this blog post. I realised that I’ve been saying moving from shopkeeper to engineer this for a few years but haven’t necessarily explained it fully or my thinking behind it. I first thought about the relationship between retail and learning a few years… Read More Shopkeeper to Engineer
Lost and Desperate 