
Currently on holiday we, went to dinner on the first night and had to learn a whole new set of rules. There were a few mistakes.
Not stuff like how to eat, but whether it’s necessary to have your room key with you before going into the restaurant.
Not stuff like what time the dining room closes, but when is it busiest and when should it be avoided.
There aren’t any written guides to explain these rules and you have to learn by experiencing it. Do you have rules like this in work for people joining your teams, and how do you help them learn this culture?