Someone I know got a call last week from their employer. A few pointers for them…
Don’t leave it 8 weeks from the start of lockdown before calling your employees.
Don’t leave it 8 weeks to ask how they are.
Don’t leave it 8 weeks to ask after their family.
Don’t speak to another tranche of employees on a regular basis over that 8 week period.
Don’t leave the person hanging about whether you’ll call back.
Do promise to keep them updated (and stick to it).
*Edit – I wish to stress that this was NOT my employer.