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Complicated challenges are rarely solved with simple solutions. On the occasions they are, it’s likely that someone has done the heavy thinking – creative and critical thought – to understand the relationship between the different elements of the problem.

The smart learning people will know there isn’t a simple solution to every problem. Don’t be afraid to have a conversation with the business and sponsors to let them know there isn’t a simple solution isn’t simple.

They need to know it’s more than a training bing course, e-learning module, or workplace intervention. They won’t like it but will respect you more.

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