Subtitles

Subtitles are an inch high hurdle* that cinema-goers need to overcome before they can engage with a film. A minor discomfort; are you creating inch high hurdles which makes people avoid your activity, systems or processes? *Eloquently described by director Bong, the Oscar winner of the simply brilliant Parasite.

Who’s responsible?

In most matters of workplace learning, it’s the LnD function. In matters of workplace performance it’s more complex. Ask who’s accountable, and that is unlikely to be LnD. Is that why we’re happy to work on counting learning rather than measuring performance? Make sure you know who is accountable; expectations matter.