Your sponsor has decided what they want you to do but you’re not sure it’s right. It’s a common problem and based on how we used to do ‘training’ before we became ‘learning’. Your sponsor isn’t wrong; they’re not as right as they could be. Your job is to help them understand how to be… Read More Change my mind
Working in large organisations and having contacts in so many places means it’s really easy to keep your head down. You get on with the job and try and drown out the noise. And there is a lot of noise if you seek it out. If you do that you’re also going to lose the… Read More Dialogue
If a team, a group, another function or an individual is doing what you think is part of your job, what do you do? It happens more and more in L&D as the lines of responsibility are blurred and, as content is accessible in a myriad of ways, more people want to develop learning support.… Read More Substitute
The first person to volunteer might be the keenest but might not be the most skilled. They’ll being enthusiasm but might not have the ability. They’ll be ambassadors for you and what you’re doing but might not be able to put it across in the way you like. Why wouldn’t you support the keenest, most… Read More Volunteer
When your team or group becomes so familiar with each other they start to abbreviate, sub text and in-joke. For the new member of the team, it’s not enough to navigate their way through the organisation’s culture and process, they’re also set the task of understanding the team jargon. Just because you’re comfortable with the… Read More Mind your language
Lost and Desperate 