King’s Cross underground station in London is the busiest station on the network and I go through it many times a year – albeit much less since the pandemic started. It has been rebuilt in the last 20 years or so and this has meant new corridors, ticket halls, and confusion. As a result, the… Read More Maps and signs
Comedians have an immediate feedback loop – their joke lands or it doesn’t. It sometimes feels like the learning function wants immediate feedback and creating happy sheets is the way we do it. Learning is like comedy in that it may create an emotional response. The difference is that learning usually don’t need to know… Read More Feedback loop
I was worrying about something throughout July and half of August. It was a personal thing and, due to circumstances, nothing I or anyone else could do anything about it. The amount of energy I put into thinking about it was ridiculous; it ended in a positive outcome and thinking about it did nothing but… Read More Worry
With a few conferences and events coming up in the next few weeks I was reminded of a thought I had a few months ago. It was about the ‘authentic’ self we expect to see in people at work. What is the authentic self for a conference speaker? Are you a conference speaker or are… Read More Authentic self
The other day I was chatting with someone who doesn’t work in learning and realised I rarely explain in enough detail. I make assumptions people have a basic knowledge about what I’m talking about and they have started to work out what I mean already. Knowing the why matters but sometimes people need to know… Read More Explain this
Lost and Desperate 