That moment in a tea break in a training room when Ali tells Sam about how they do their job. Sam realises they can replicate it and save themselves hours of time and a multitude of costs. It’s not part of the course. It’s not delivered by the trainer. The training course gets the credit… Read More Serendipitous Knowledge Exchange
I took a break from posting on here the other week and invited guest posts – here’s another. I probably should have used Twitter for this post, to get comments and feedback, but I’ve never posted, or certainly not within my working memory. I very rarely use Twitter as it seems to consume more time… Read More Postbag again
I love reading and get through more books than I can count. Some books I struggle with and will, after time, put then down. I then pick them up again, sometimes years later, to finish with a hateful fury. I don’t enjoy the reading but the completion, purely so I can tell people I finished… Read More Hate reading
The best learning and development gets people to a safe jumping off point. Too much learning and development is designed to provide a supersoft landing. Fear of failure is mitigates to such an extent there is little risk. Safe doesn’t mean easy. Tough doesn’t mean risky.
…negativity than positivity. It’s easier to pick holes than fill them. It’s easier to say how people failed rather than how they succeeded. Telling people what they didn’t do – this was the standard and you didn’t, didn’t, didn’t – is managing through subtraction. Work harder to sell the positive – people will appreciate you… Read More It is easier to sell…
Lost and Desperate 