I did something very unusual (for me at least) last week; I went on a ‘course’.
On this course there was some ‘training’ which I was both looking forward to (how new would it be) and fearful (the same old?). The course was about technology and applying it in the workplace. So the first thing the person at the front of the room – the ‘trainer’ – did was to get everyone to turn off their technology to keep us disconnected from the workplace. I left my tablet on.
Next up we were shown some ‘slides’. These were projected onto a screen in a well lit room making them difficult to read. We weren’t given the slides to read on our technology or in the ‘handout’ that we were given.
The trainer then talked about the slides, explained what we were going to learn by the end of the session. They told us why this was so important and how we’d learn things that we’d use in the workplace. We didn’t hear what would happen if we didn’t.
The trainer then got us to talk to the person next to us about the problems we had with the technology for 10 minutes. Not having any major issues with the technology I didn’t have much to talk about. Luckily the person with me had LOTS of issues so they were able to fill the 10 minutes. After the 10 minutes were up we then told everyone else about our problems. I couldn’t say much.
The trainer then talked about the technology and the likely problems we were having. They quoted some statistics with the name of someone underneath them. While they talked some more I googled the statistics and found they had been disproved. The trainer then told us about using the technology and some principles we could adopt. I googled them and found they were over 10 years old but were, to the audience, new.
We were then able to turn on the technology we were discussing and we got to try the principles out. This bit was good – I was doing something at last but was uneasy that I was doing something in a comfortable (but possibly expensive) room in central London with people I didn’t know, having had to travel to the venue, when I could have been doing the same thing in the office following a Youtube video.
I read the handout next; it contained a range of activities, about 14 or so – based on the principles the trainer had spoken of. I found that I did 12 of them already so didn’t think there was much value from the handout.
At the end of the course we were then given a feedback form to state what we liked. I filled it in, handed it back and made my excuses and left.
So, these ‘courses’ that we’re still offering in L&D… sound learning practice or a bit faddish? Is this a typical experience for people we ‘train’?
Comments, as always, very welcome.