The hubris of the LnD professional

Image by TeroVesalainen from Pixabay

Yes, you understand the problem.

Yes, you have an answer.

Yes, you’ve seen what works.

Yes, you can produce courses and classes.

Yes, you can produce attendance and transactional data.

Can you improve the performance of the business in a sustainable, engaging and cost-effective way which improves customer satisfaction, internal controls, employee satisfaction, and bottom-line financial performance?

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