Your organisation has a learning culture. It includes people passing notes along that have served them well. It’s the battered sign next to the copier with the hotline for the toner supplies and the underlined name of the person who can change it. It’s the irregular lunches between colleagues who worked together 5 years ago,… Read More You have a learning culture
Your sophisticated design might look amazing. Your sophisticated design might provide a brilliant experience. Your sophisticated design might provide a seamless data capture. If the audience don’t engage with this sophisticated design it’s probably because they’re not smart enough. Or committed enough. Or allowed to investigate it enough. Or attentive enough. Or it might be… Read More Sophisticated design
I saw the phrase ‘collective blind spot’ the other day and wondered about the collective element. For blind spots to be collective, there must be an agreement they do not exist. This is wilful; someone, somewhere must be aware of their existence. If it’s agreed that some things will be unknown, then people are condoning… Read More Collective blind spot
I realised the other day I’d stopped detailing my thinking about how the Barcelona Principles for marketing might considered as principles for LnD to use for evaluation. Last time I mentioned the impact your learning activity has on the business bottom line. To support that, the fourth of the principles is necessary: Measurement and evaluation… Read More Measurement and evaluation
There are lots of kinds of scope that you can be allocated when you work in the learning function. The scope that you are willing to accept is more telling. Periscope – you’re expected to sit below the surface and just get things done in the quiet, out of sight. Telescope – you’re meant to… Read More Scope
Lost and Desperate 