I’ve had cause to mention this fact a few times in the last weeks: The three activities that impact performance significantly more than any others are: Managers setting clear expectations and explaining how performance will be measured. Managers providing stretch experiences that help their team members learn and develop. Managers setting aside time to discuss… Read More Damagement
Over the past few weeks I’ve been asking which skills, attitudes and influence learning functions need to develop. Today it’s a question about resources – what resources do a learning team need to be effective? I’ve a few ideas. At a transactional level it’s content – whatever that might be – which can be easily… Read More Resourceful
White space, also known as “negative space,” is empty space around content and functional elements of a page, slide, piece of content. It creates space for the content to stand out and allow it to ‘breathe’. What white space do you have in your data collection for learning? Who isn’t engaging with the content, platform,… Read More White space
If you were offered a place on a webinar called ‘the importance of strategic finance in your learning function’ would you say attend?* Learning seems to want to market, communicate, and use technology to improve customer service and people experience. We are happy to learn what marketing, comms, IT, customer service and HR do and… Read More The importance of strategic finance in your learning function
I’ve mentioned a couple of times what learning teams might need now. One thing I see on a lot of role descriptions is: The ability to influence at all levels throughout an organisation For years we’ve read about the need for learning to have a ‘seat at the table’ but that’s hierarchical power, not social… Read More Soft power
Lost and Desperate 