I saw the TUAQ for digital services in government. The TUAQ that Learning and Development need to ask is ‘How much do you really want your business to change?’ It’s not just about people, skills, behaviours or attitudes. Pull one of those levers you’re going to impact strategy, aims, culture, processes, systems, relationships and performance.… Read More The Ultimate Awkward Question
Focus on one speaker? Check. Slides with graphs? Check. Focus on content over interaction? Check. Limited questions? Check. Want to make online learning as dull as some face to face courses? Check.
Self-isolated and remote from work means people will have more opportunity than ever to learn online new or better ways of working. How many people are really going to do that? People will have learnt the transactional things to work in a different way – IT connections and system access – but the more esoteric… Read More Time to learn
Mostly isn’t a problem. If LnD thinks there’s a problem to be fixed, it’ll look for a solution. The ‘problem’ is a lack of understanding (both within and without LnD) about how learning can influence across more than one slice of activity. Have a look at the chart at the top of this post; LnD… Read More The ‘problem’ with LnD
The former Head of HR at Google was discussing organisational culture recently and he said that organisational culture used to be internal but was now living outside the organisation. The principle is the same for learning, the inside is now the outside. There are few skills and behaviours which are employer-specific any more. Similarly, employees… Read More Inside out
Lost and Desperate 