
When what you get is less than what you expected, you’re dissatisfied.
If you tell people they’ll be able to coach following your training and they can’t they’ll be dissatisfied.
If you tell people they’ll be able to lead following your training and they can’t they’ll be dissatisfied.
If you tell people they’ll be able to manage following your training and they can’t they’ll be dissatisfied.
If you tell people they’ll be able to identify following your training and they can’t they’ll be dissatisfied.
If you tell people they’ll be able to understand following your training and they can’t they’ll be dissatisfied.
Think about what your training and learning promises.
…and manage expectations accordingly !
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