I found out yesterday that someone I’ve coached on their CV and interview preparation got the job they went for. I was really pleased for them, they’ve worked hard and deserved an opportunity to do something different on a higher salary with more seniority and public presence. So what? Well, it was a woman who… Read More Helping people up
Currently on holiday we, went to dinner on the first night and had to learn a whole new set of rules. There were a few mistakes. Not stuff like how to eat, but whether it’s necessary to have your room key with you before going into the restaurant. Not stuff like what time the dining… Read More Learning through mistakes
I tracked through some headlines in my RSS reader about digital transformation from the last week or so and found the following: For effective digital transformation, robust finance oversight is essential. For effective digital transformation, agile project management is essential. For effective digital transformation, risk management is essential. For effective digital transformation, people engagement is… Read More Digital transformation
When it works, infrastructure is invisible. It might be crumbly, and rely on compromises to work, but it does pretty much what people expect it to do. If you’re changing the learning infrastructure, you’d better make sure that what you replace with is just as invisible. If it’s not, people will soon tell you what… Read More Infrastructure
Yes, you understand the problem. Yes, you have an answer. Yes, you’ve seen what works. Yes, you can produce courses and classes. Yes, you can produce attendance and transactional data. Can you improve the performance of the business in a sustainable, engaging and cost-effective way which improves customer satisfaction, internal controls, employee satisfaction, and bottom-line… Read More The hubris of the LnD professional
Lost and Desperate 